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POC Watch Support

We're here to help you get the most out of POC Watch.

Contact Us

Email: support@justreed.com

Response Time: We typically respond within 24-48 hours

Frequently Asked Questions

How do I set up my categories?

Open the companion iPhone app and go to Categories. Tap the + button to add categories. You can create a hierarchy by adding subcategories to any category. Changes sync automatically to your Watch.

Can I use 8-direction swipes instead of 4?

Yes! Go to Settings in the iPhone app and enable "8-Direction Mode". This gives you access to diagonal swipes for more category options at each level.

Why aren't my logs syncing to my iPhone?

Make sure both devices are signed into the same iCloud account. Try opening the app on both devices to trigger a sync. If issues persist, try restarting both devices.

How do I add a complication to my watch face?

Press and hold your watch face, tap Edit, then swipe to the complications page. Tap a complication slot and scroll to find POC Watch. Select the complication style you prefer.

Can I edit or delete a logged activity?

Yes, open the iPhone companion app and go to Activity Log. Swipe left on any entry to delete it, or tap to edit the details.

Does it work without my iPhone nearby?

Yes! The Watch app works independently. Your logs are stored on the Watch and will sync to your iPhone when they're in range again.

Report a Bug

Found something not working correctly? Please email us at bugs@justreed.com with:

  • Your device model and OS version
  • App version (found in Settings > About)
  • Steps to reproduce the issue
  • Screenshots if applicable

Feature Requests

Have an idea to make POC Watch better? We'd love to hear from you! Send your suggestions to feedback@justreed.com